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The next layer within the unboxing experience is virality in packaging design, which focuses on what the customer experiences the moment the pack is opened. Once material and shape are defined, this moment becomes a powerful trigger for recall and organic sharing. Some of the most iconic packaging systems succeed not just because of what they contain, but because of how they open and reveal the product. Toblerone turns opening and breaking chocolate into a ritual through its triangular form, Kinder Joy builds delight through discovery with a spoon hidden between two halves, and Pringles elevated a fragile snack into a premium, memorable experience simply through its cylindrical can. A more recent Indian example is HOCCO’s Aamchi Ice Cream, where the mango-shaped packaging, colour, and scale sparked curiosity and conversation, making the unboxing experience inherently shareable.

Virality in unboxing applies to both online-first and offline brands, but in slightly different ways. For online and D2C brands, unboxing experiences like those created by Gully Labs work especially well. While the cost per box may increase slightly due to additional inserts or layers, the return comes in the form of stronger recall, emotional connection, and organic sharing. Customers remember the experience and often share it on platforms like Instagram, turning packaging into marketing.
For offline products, Kinder Joy is a classic example. Despite higher packaging complexity and cost, the product has remained iconic for decades. Its unboxing experience is a core part of the product itself, not an afterthought. People don’t share products as much as they share experiences. That is where virality truly comes from.

At Confetti, virality in unboxing is not treated merely as a marketing gimmick. It is built through deep market understanding and consumer insight. We study how people interact with products, what they enjoy sharing, and what feels emotionally rewarding rather than forced. We applied this thinking while working with Aoba, a swimwear and travel-lifestyle brand that also appeared on Shark Tank India. For Aoba, the unboxing experience was designed to feel like the beginning of a vacation. Elements such as travel postcards, boarding passes, and themed inserts were introduced so that opening the package felt like receiving an invitation to a holiday or a vacation with the brand itself, not just purchasing swimwear.
In another case, for a clean and sustainability-focused brand, we incorporated biodegradable plastic as part of the unboxing experience. The material itself reinforced the brand’s values and became a meaningful part of the story the customer experienced. Every decision, from what goes inside the box to how it is revealed, is intentional. These elements are not decorative add-ons.
This layer of packaging is often ignored or misunderstood. Some of the most common mistakes include:
At Confetti, we treat unboxing not as a cost centre, but as a brand-building opportunity. When done right, it doesn’t just justify the additional effort or expense, it multiplies recall, loyalty, and shareability.

We worked with Bingo (by ITC) to help them launch India’s next viral beverage; Aam Panna
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Global award-winning Identity & packaging design for US's health & lifestyle startup AIM Nutrition
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Building India’s fastest growing D2C supplements brand, Miduty by redesigning their branding, packaging & e-commerce website
Unboxing virality isn’t automatically worth it for every brand, but in most cases, it earns its keep when it’s done with intent. The real question is whether it makes sense for your margins, audience behaviour, and growth stage. For many D2C brands, unboxing becomes a form of organic marketing. Customers share the experience, content travels further than ads, and the brand gains visibility without constantly spending on paid media. In those cases, the added cost often pays for itself over time.
At Confetti, we don’t look at virality as a creative trend. We evaluate it commercially, based on what we’ve seen work across categories and price points. Sometimes the answer is to go all in, and sometimes restraint is the smarter move. If you’re weighing whether unboxing virality makes sense for your brand specifically, getting on a short call with our experts can help assess the return before you invest in it.
A viral unboxing experience works best when it’s rooted in emotion rather than novelty. When the unboxing aligns with the brand’s strategy and how the brand wants to be felt, it comes across as thoughtful, not forced. The most shared unboxings aren’t loud or overdesigned. They feel intentional, personal, and worth capturing because they reflect something real about the brand.
At Confetti, our brand strategists guide this process closely from the first week, making sure the unboxing experience supports the brand rather than turning into a gimmick. If you want to design something people genuinely want to share, hopping on a short call with our experienced brand strategists at Confetti is the easiest way to explore what that could look like for your brand.
Unboxing virality isn’t limited to premium or niche products, but it does look different in everyday categories. For most daily-use items, the goal isn’t a dramatic reveal, it’s a small, memorable moment that fits naturally into how the product is consumed. Food and beverage brands have done this well for years. Think of Kinder Joy, Toblerone, or even McDonald’s Happy Meals, where the experience adds delight without slowing the product down. At Confetti, we scale virality to the category, price point, and buying frequency, so it feels appropriate rather than overdone. If you’re unsure what level of unboxing makes sense for your product, hopping on a short call with our experts can help set realistic expectations and identify the right opportunity.
When it comes to shareability, less usually does more. The strongest unboxing experiences focus on one clear moment rather than trying to impress at every step. That might be the first reveal, or a simple brand message that lands emotionally. Brands that chase too many moments often dilute the impact, while those that design for one standout beat are far more likely to be remembered and shared. At Confetti, we consider these elements carefully and typically spend around one week shaping the unboxing flow so it feels intentional, not overworked. If you want to pinpoint what your brand’s real “share moment” could be, getting on a quick call with our experts can help identify where to focus for maximum recall.
An unboxing experience stays relevant when every element ties back to the brand’s positioning, not what’s trending at the moment. Trend-led ideas age quickly and can pull the brand away from what it actually stands for. When unboxing is rooted in brand values, it feels intentional and consistent, even as tastes change. At Confetti, our brand strategist leads this from the start and guides the decisions closely. If you want to keep your unboxing timeless rather than trend-driven, hopping on a short call with our experts can help set that direction clearly.
